Support Services

  • 01 Sept 2013 Our technical support services features include:

    24 x 7 integrated support through the telephone, email and chat Intelligent knowledgebase FAQs and solutions database used for information and troubleshooting purposes Service request management (the logging, prioritization, tracking, research, resolution or dispatch/escalation and follow-up of help desk cases) Escalations procedure management through voice, paging, and e-mail
  • 30 Jan 2014 Please click on the following for additional information on our:

    ISPs, Web Hosts and Consumer Technology Software Hardware OEMs Enterprise Help Desk